PRODUCTION TIME Production time is approximately 3-7 working days depending on quantity, number of imprint colors and availability of stock. Production does not begin until we have received approval of artwork proof and payment. Working days do not include weekends or holidays. Production time does not include shipping time. Production times shown are not guaranteed. Specific shipping dates must be confirmed with our Customer Service Department.
Price and options are subject to change at any time.
CANCELLATIONS There will be no cancellation charges if the order is canceled before the artwork is started. There will be a $45 charge if the order is canceled after the art has been completed. An order cannot be canceled if it has entered production.
COUPONS (if applicable) Coupons are not valid for all products. Please consult your dedicated account manager to confirm if your coupon can be applied to all (or part of) your order.
SHIPPING We require a signature on all deliveries. Orders shipped by UPS or FedEx Ground unless otherwise specified. Some larger orders may be shipped by trucking line. If you have a specific in-hand date for your order, please contact our Customer Service Department with the details. Faster delivery service is available at an additional charge for most products.
OVER / UNDER RUN An over or under run of 5% will constitute a complete order. Every attempt will be made to minimize these amounts.
IMPRINT COLORS AND SURFACE COLORS We cannot guarantee exact matches among imprint colors and product colors. For example, specific colors will vary depending on what type of product it is printed on, the color of the product, and the printing process that is used. With most products, printing within one or two shades of a specific color is deemed industry standard. Product colors may vary as well. We work for as much consistency as possible, but there will be color shifts during production runs, and between separate production runs.
